Frequently Asked Questions

Southwark Fireworks Night is ticketed. The council is keeping the event, which is named one of the best in the capital by visitlondon.com, free for all Southwark residents.

Everyone will have to book a ticket online; these will be free for people who live in Southwark, but because of the risks associated with the night’s huge popularity and the significant cost of bringing Southwark fireworks night to residents, those from outside the borough will have to pay a small fee.

Tickets will be available to book from midday Friday 22 September. Tickets for the event sell out in advance so it’s best to book as quickly as possible to avoid missing out.

  1. When and where is Southwark's fireworks display happening this year?
    This year's event will take place on Sunday 5 November in Southwark Park, London SE16.

  2. What are the opening times?
    Doors will open at 5pm and last entry into the event site will be at 6.30pm to ensure that everyone is on site and in position for the fireworks display.

    There will be a strict no admittance policy to the event after 6.30pm.

  3. How much are tickets?
    Tickets are free for Southwark residents only.
    £8.50 - Adult tickets for those aged 16 years and over
    £2.50 - Child tickets for those between 4 and 15 years old
    Free - Infant tickets for those aged 3 and under
    £20.00 – Family ticket for 2 adults and up to three children
    All tickets must be booked in advance and are subject to availability and our terms and conditions.
    All children must be accompanied by an adult aged 18 and above.

  4. Do I have to pay a booking fee?
    No, booking fees will not be applied to any tickets booked. Tickets are provided electronically in your booking confirmation email, but if you do request your tickets to be posted there will be a charge of £1.

  5. Do I need to book a ticket for my children?
    Yes. Everyone attending must have a ticket, so that we can manage capacity of the event safely. This includes infants.

  6. How many tickets can I book?
    A maximum of six tickets can be booked per order. This can include a booking for a family which is a total of five tickets.

  7. Where can I get a ticket from?
    Tickets are available to buy online via the ticketing link on this website or by calling 020 8050 1363. Calls will be charged at normal landline rates.

    If you do not have access to the internet, please visit any Southwark library where staff will be able to help you book your ticket.

  8. How do I get my tickets?
    • You can print your booking confirmation email and barcode at home.
    • You can present your booking confirmation email on your smartphone or tablet.
    • If you book over the phone you can either have tickets emailed to you, or tickets can be posted to you at a charge of £1 per order.
    You must present your ticket at the gate to gain entry into the event.

  9. When should I expect to receive my ticket?
    If you do not receive your tickets either via email or in the post please contact our ticketing supplier by emailing boxoffice@red61.com or calling 020 8050 1363.

  10. Why have you started to charge non–Southwark residents this year?
    Due to the risks associated with the night’s huge popularity and the significant cost of bringing Southwark fireworks night to residents, those from outside the borough will have to pay a small fee.

  11. What does a ticket get me access to?
    You will only be able to access the event site with a valid ticket. Expect to find food traders and bars all within Southwark Park, as well as some special fire performances and a funfair to get you in the mood.

    The main fireworks display will last for roughly 15 minutes and will be choreographed to music playing throughout the arena, immersing you in a musical dance of colours and sound.

  12. Will there be CCTV in operation at the event?
    Yes. This includes the use of body-cameras and will be in place for the security of customers to help us control crowds and antisocial behaviour.

  13. Will the event be filmed or photographed?
    Yes. We will be filming and photographing inside the event to capture the atmosphere and entertainment to share on our website, social media and in future promotion of this or similar events by Southwark Council.

    By attending the event, you give your express consent to your actual or simulated likeness to be included within any film, photograph, audio and/or audio-visual recording to be exploited in any and all media for any purpose at any time throughout the world. Please alert the photographer or filmmaker if you would prefer not to be included. If you have any questions, please contact events@southwark.gov.uk.

  14. What transport options are available to get to the event?
    Specific travel advice will be issued closer to the event, via our Twitter feed.

    Southwark Park is easily accessible by Underground, Overground, National Rail and bus from all directions. It is important to plan your journey beforehand and leave yourself enough time to arrive before the last entry time of 6.30pm, where queues at the gate are to be expected. Local routes will be very busy on the night. Go to Transport for London's journey planner for detailed routes.
    • Underground - Bermondsey and Canada Water - Southwark Park is a 5-10 minute walk.
    • Overground - Canada Water and Surrey Quays - Southwark Park is a 5 minute walk.
    • National Rail - Bermondsey South - Southwark Park is a 15 minute walk.
    • Bus - The following routes all serve the area: 1, 47, 188, 199, 225, 381, C10, P12.

  15. Will there be any parking available at the event?
    We strongly advise people not to drive to the event as there will be no parking and many of the surrounding roads will have parking suspensions in place. Please use public transport, plan your journey beforehand and leave yourself enough time to arrive before the last entry time of 6.30pm.

    Blue badge holders will be able to use the car park via the Hawkstone Road entrance to the park.

  16. Can I get a ticket on the door?
    Tickets will be available to book from midday Friday 22 September. Tickets for the event sell out in advance so it’s best to book as quickly as possible to avoid missing out.

  17. What happens if I arrive without a ticket?
    You will not be granted access to the event without a valid ticket. There will be no entertainment, facilities or viewing areas within the surrounding area. We advise members of the public without a ticket to avoid travelling to help alleviate congestion within the area.

  18. Can I bring pets?
    Pets are not permitted at the event. There will be very large dense crowds that will not be suitable for animals.

  19. Is there anything I can't bring into the event?
    Ticket holders are not permitted to bring any of the following items into the event:
    • Fireworks
    • Alcohol
    • Dogs
    • Bikes
    • Glass
    • Weapons
    Bag and pram searches will be in operation at all entrance gates.

  20. Can I bring sparklers?
    Sparklers are permitted at the event but are only to be used under the supervision of a sensible adult. All sparklers are to be extinguished in the sand and water bins provided throughout the site. Any antisocial behaviour may lead to being asked to leave the site.

  21. Will there be a covered area if it rains?
    There will be no covered areas within the event site. Remember it is winter, so wrap up warm, wear appropriate clothing and be prepared for wet weather.

  22. What happens if the event is cancelled?
    Any communication as a result of the event being cancelled will be communicated by Southwark Council. If you have booked your ticket online, you will be sent an email informing you of a cancellation. A press release will be distributed through the official channels. Please follow @SouthwarkEvents on Twitter for updates.

  23. What happens if I have booked a ticket and unable to go?
    In this instance please contact our ticketing supplier by emailing boxoffice@red61.com or calling 020 8050 1363.

  24. Will the ticketed event area have disabled access for viewing?
    Yes. There will be a disabled viewing area located within a prime viewing location of the fireworks display.

  25. What do I need to bring with me to gain entry to the event?
    Tickets must be brought with you and presented at the gate to be scanned. Tickets must be valid and will be accepted in the following formats:
    • E-ticket printed at home.
    • E-ticket on your mobile device.
    • Printed ticket received in the post.

    Under no circumstances will anybody be allowed into the event area without a valid ticket.

  26. Will there be a first aid point?
    Yes. There will be a first aid within the event area if you require any medical attention. A medical company will be on hand to treat and advise you. Anyone requiring medical assistance should visit the designated on-site first aid points before calling 999, unless the condition is life-threatening.

  27. Will I be able to leave the event site and re-enter at a later time?
    No. A no re-entry policy will be in place on the night. You are reminded that the last entry time is strictly 6.30pm. No ticket holders will be allowed to enter after this time, so please arrive early to avoid disappointment.

  28. Who can I contact if I have a problem with my tickets?
    Please contact our ticketing supplier by emailing boxoffice@red61.com or calling 020 8050 1363.

  29. What happens if I lose my ticket?
    Please contact our ticketing supplier by emailing boxoffice@red61.com or calling 020 8050 1363.

  30. Will there be food and drinks stalls?
    Yes. There will be a great selection of food stalls offering food from around the world, as well as bars offering a selection of beers, wines and spirits, mulled wine and cider.

  31. How will voluntary donation money be spent?
    All donations will go directly towards paying for the fireworks display.

  32. What happens to my voluntary donation if the event is cancelled?
    If Fireworks Night is cancelled for any reason, all voluntary donations made at the point of booking will be fully refunded. Please follow @SouthwarkEvents on Twitter for updates.